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GETTING A JOB
On April 8, 2003 the Cape Girardeau hosted a workshop for teens on How to Land a Summer Job. In case you couldn't make it, here is some of what we learned.
Volunteer, Volunteer, Volunteer
Ok, so maybe it doesn't pay much. In fact, it doesn't pay anything, but volunteering is an invaluable step in your professional life. Most employers are not exactly tripping over themselves to hire you if you have no experience, but they will often let you help them out if you are not on the payroll. That provides them with help that they desperately need and you with experience that will look great on college applications and resumes. Not only that, many employers will look to their volunteers first when they need to fill a position. What an advantage! Volunteer experience can also help you figure out what you are good at and what you may want to be when you have finished school. So where do you go to volunteer? Ask around.
Who Would Hire Me?
It can be tough to find employment in your teen years. There are laws restricting where you can work and what you can do. Your best bet is to apply at a business who already has teenage employees. These places most commonly include: fast food (Wendys, McDonalds), retail (Target, Wal-Mart), restaurants (Outback, Red Lobster), clothing shops (Fashion Bug), parks and recreation, offices (filing), veterinarians, newspaper offices, daycares, movie theaters, and the skating rinks.
Here are some ways to land that perfect summer or after-school job.
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Ask your friends
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Ask your parent's friends
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Check out the classifieds section of your local paper
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Go online
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Make an appointment with your school counselor
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Just go in and ask for an application
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Go to a job agency
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Start your own business (dog-sitting, baby-sitting, mowing lawns; whatever floats your boat)
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Try for a work-study or intern program (check with your school counselor)
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Try volunteering (sometimes it can lead to a paying job)
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When at all possible, apply for the job in person. Make sure you look and act professional when requesting an application. Impressions are made the moment you request a job. Be honest when filling out an application, don't exaggerate! If your family traveled to Egypt for a week over the summer and you gave a coin to a beggar, don't claim that you spent the summer in Egypt helping the poor. Supervisors have a way of finding out the truth. Be sure to know all phone numbers and addresses that you may need, bring a cheat sheet if necessary. Things you may need to know will include: phone and address of former places of employment (including volunteer sites), phone and address of schools you have attended (high school and up), past supervisor's full names and titles, and the phone and address of at least three references. References can be anyone who can vouch for your character. Good references may include: teachers, counselors, principals, former employers, family friends, and ministers. Do not list immediate family. Always ask permission before listing anyone as a reference. This gives them time to think up something nice to say about you. Print legibly on all applications and be sure to double check for mistakes. Resumes are important when applying for jobs that require specific skills. Some places of employment want to know your skills before they even consider you. Always have a resume and cover letter ready when requesting applications, and be sure to have plenty of copies available. Even if they don't request a resume, it may be beneficial to offer one.
The Interview
Dress the part. Employers will see you before they hear you. Cleanliness is very important. Make sure your clothes are not stained, wrinkled, or worn out. Females should be careful about short skirts and halter tops. Subtle colors work best (brown, black, navy blue). Try to avoid jeans, tennis shoes, and t-shirts if possible. A good rule of thumb is to dress the way your would if you were working there (if the job requires uniforms, just try to look presentable). Subtle accessories, such as jewelry, is fine, but don't wear anything distracting or controversial. Multiple or facial piercings and tattoos should be covered or downplayed. Make sure your hygiene is good, but go easy on the perfume/cologne. Hair should be clean and styled in a simple manner. If you plan to dye your hair purple, this may not be the right time. Greet the interviewer with a smile and a handshake. Introduce yourself, giving your full name. While continuing through the interview, good eye contact and voice control is very important. This shows the interviewer that you are interested. Be excited about the interview, but don't be manic. Don't ever imply that you are desperate for this job, even if you are. Be prepared for the questions. Here are some examples:
Sample interview questions
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Tell me about yourself.
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How did you hear about us?
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What skills will you bring to this job?
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Where would you like to be in five years?
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How many hours a week are you willing to work?
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What days of the week can you work?
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What are your greatest strengths?
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Describe a work situation where you took initiative and went beyond your normal responsibilities.
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Why should we hire you?
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Why do you want to work here?
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Difficult Questions
(You will want to be extra prepared for these doozies)
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What are your weakness?
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Describe a time when you broke the rules.
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Have you ever been fired from a job? Why?
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Have you ever lost your temper? If so, how did you handle yourself afterwards?
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Would you cover for a co-worker if he/she did something wrong?
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When presented with a difficult question, be very honest, but try to turn it around so that is reflects well on you. For example:
Interviewer: Well Jim, tell me about a time when you broke the rules.
Jim Getajob: When I was working at the bank, one of the most important rules was to never leave our station unattended. One day when an elderly customer finished her transaction with me she left her purse on the counter. I noticed that there was a prescription bottle lying in her purse and I was concerned that it may be medication she would need immediately in an emergency, so instead of waiting for her to go through the hassle of calling us and reporting it missing, I quickly locked up the money at my station and ran to return the purse to her. I knew that I had broken a rule, but my boss understood the urgency of the situation.
Notice how Jim admitted to his actions (a clear example of honesty), yet still made himself out to be a hero.
Practice giving your answers before the interview to help with nervousness. Take a few seconds to think the question over before answering. If you don't understand the question, ask the interviewer to clarify. Here is a true-life example of an interviewee who tried to wing a question she didn't completely understand:
Interviewer: Working as a teacher's assistant you may witness many things. How would you conduct yourself if you saw a teacher disciplining a student in a way that you thought was unusual?
Sally Whoops: Well, I would immediately bring it to the attention of the principal, and if necessary, the school board! Child abuse is never acceptable!
Interviewer: (clears his throat) Actually, I was not describing child abuse. I was questioning your confidentiality.
Maybe Sally should have asked "What do you mean by unusual?" or "By disciplined do you mean physically?" before she jumped in with that wrong answer.
Do not give simple yes or no answers. Find a way to elaborate. Give clear, positive answers, but do not ramble. The interviewer is really not interested in you life story.
There are some questions that interviewers are not allowed to ask you. Here are some examples of illegal questions that you do not have to answer:
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What is your religion?
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Do you attend church?
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How much do you weigh?
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How tall are you?
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Do you plan to get married or have children?
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Have you ever been arrested?
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Sometimes an interviewer will flub and ask one of these questions anyway. The best way to handle this situation is to politely decline to answer (if you still want the job, pointing your finger and calling in your lawyer is not a good idea). You might ask the interviewer why he/she needed to know. It may just be a roundabout way of getting an answer.
For example:
Interviewer: Tell me Jim, do you attend church regularly?
Jim Getajob: Why do you need to know?
Interviewer: In this store we are open on Sundays and I need to know if you are available to work these hours.
Towards the end of the interview, the interviewer will most likely ask if you have any questions. It is very important that you ask questions. This indicates your interest in the business and the job. For a lot of people, this can be difficult. You are nervous, you can't exactly think straight, and the interviewer seemed to have already covered everything. Here is a list of questions you can ask in any interview:
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What will my duties be?
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Who will I work with?
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How will my performance be evaluated?
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Are there any opportunities for advancement?
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What will be my most important goal?
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What characteristics do I need to succeed at this job?
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What characteristics may cause me to fail?
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What will be my greatest challenge?
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You have a right to know about salary, but try not to make this your primary focus. Ask how much and how often you will be paid, but be sure to mix it up with other non-monetary questions. Also, don't bring a schedule and start demanding days off. Let them know if there are certain days that you absolutely cannot work, but save most scheduling issues (such as a Friday night date with your honey) for after you are hired.
Always follow up the interview with a thank you card or letter. If you have not heard from the employer in two weeks, you may contact them. It is a good idea at the end of the interview to say: "Please let me know of your decision. If I haven't heard from you in two weeks, may I contact you?" If after two weeks they have not come to a decision you may continue to call, but do not become a pest. If they are still deciding on you, you will want to continue to maintain you image as a good, professional potential employee.
Getting a job is not as scary or difficult as it may seem. Just remember, there are lots of employers in the sea. If the first, second, or even fifth attempt doesn't land you a job, just brush up on your skills and keep trying.
To Summarize
What employers are really looking for:
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Do you know how to handle this job?
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Will you show up and be on time if we hire you?
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Are you well-groomed and mannered?
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Can you work the hours we schedule you?
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Do you work well with people?
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Can you work with little supervision?
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Will you be honest with us?
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Will you do the work we assign you?
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How to get hired:
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Know your qualifications. Be prepared to sell yourself.
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Look your best. First impressions begin with what they can see.
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Be respectful, polite, and honest.
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Think before you answer.
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Learn about the company. Have an active interest about the place you would like to work.
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Go alone. Now is not the time to bring the whole gang.
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Appear alert and interested. Maintain good eye contact.
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Be prepared for difficult questions.
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Use proper English and speak clearly.
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Take a few seconds to think about your answers and ask for clarification if necessary.
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Don't tell them your whole life story (they don't care about how you lost your stuffed bear, Mr. Snuffles, at the age of five).
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Have your references ready.
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Ask questions.
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Be on time!!!
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How to be rejected:
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Appear bored.
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Have something in your mouth (gum, candy, cigarettes).
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Show up late.
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Be overly nervous or uncooperative
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Talk too much (really, you loved Mr. Snuffles, but they still don't care)
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Show up in holey jeans, a t-shirt you haven't washed in three days, and muddy sneakers.
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Badmouth past bosses or teachers.
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Mumble your answers.
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Swear or use poor grammar.
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Interrupt or ignore the interviewer.
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Seem desperate to land this job.
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Demand a lot of days off.
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Bring up issues of salary and benefits too soon.
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Say "I'm only doing this for the money" or "My mom told me to get a job".
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